1. Detailed description of goods and/or services
Mammafrica - South African Products is a business in the South African Expat industry that supplies South African good to Expat's abroad.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 7 days and delivery confirmed by way a registered parcel tracking number . (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)
All items purchased from mammafrica.co.za are made pursuant to agreements with shipping and delivery agents and risk of loss pass from mammafrica.co.za to such agents upon delivery of any item to such carrier. In some countries, the customs and excise laws prohibit the import of certain products, please consult your local authorities for clarification before placing your order. Please note that Mammafrica - South African Products may not be held responsible for any loss, damage or parcels that have been returned.
3. Return and Refunds policy
The provision of goods and services by Mammafrica - South African Products is subject to availability. In cases of unavailability, Mammafrica - South African Products will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee.
Mammafrica - South African Products shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .
5. Payment options accepted
Payment may be made via Visa and MasterCard.
6. Card acquiring and security
Card transactions will be acquired for Mammafrica - South African Products via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
7. Customer details separate from card details
Customer details will be stored by Mammafrica - South African Products separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
8. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Mammafrica - South African Products takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
10. Country of domicile
This website is governed by the laws of South Africa and Mammafrica - South African Products, 10 Ryger Street, Mountainside, Gordon's Bay, South Africa, 7140 - chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Mammafrica - South African Products may, in its sole discretion, change this agreement or any part thereof at any time without notice.
12 Company information
This website is run by Celeste Ashton (sole trader) based in South Africa trading as South African Products.
14 Mammafrica contact details
Email: info (at) mammafrica.co.za Telephone: +27 82 848 2269
10 Ryger Street.